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Error: Code 400 - Can not establish connection. Please check your Internet or ICQ connection and try again. Indicates that the ICQ client installed on your computer can not connect to the server ICQ.


How to fix the Runtime Code 400 Can not establish connection

This article features error number Code 400, commonly known as Can not establish connection described as Can not establish connection. Please check your Internet or ICQ connection and try again. Indicates that the ICQ client installed on your computer can not connect to the server ICQ.


About Runtime Code 400

Runtime Code 400 happens when ICQ fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Client - A client is an application or system that accesses a service made available by a server.
  • Connect - Connect is an extensible HTTP server framework for node, created by Sencha Labs providing high performance "plugins" known as middleware.
  • Connection - Refers to a connection used to transfer data between two endpoints, such as between a client and a web, database, web service or other server.
  • Icq - ICQ is an instant messaging protocol and the name of its official client.
  • Server - A server is a running instance of a software application capable of accepting requests from a client and giving responses accordingly.

Symptoms of Code 400 - Can not establish connection

Runtime errors happen without warning. The error message can come up the screen anytime ICQ is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Can not establish connection (Error Code 400)
(For illustrative purposes only)



Causes of Can not establish connection - Code 400

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 400 (Kann keine Verbindung herstellen) - Kann keine Verbindung herstellen. Bitte überprüfen Sie Ihre Internet- oder ICQ-Verbindung und versuchen Sie es erneut. Zeigt an, dass der auf Ihrem Computer installierte ICQ-Client keine Verbindung zum Server ICQ herstellen kann.
Come fissare Errore 400 (Impossibile stabilire la connessione) - Impossibile stabilire la connessione. Controlla la tua connessione Internet o ICQ e riprova. Indica che il client ICQ installato sul tuo computer non può connettersi al server ICQ.
Hoe maak je Fout 400 (Kan geen verbinding tot stand brengen) - Kan geen verbinding tot stand brengen. Controleer uw internet- of ICQ-verbinding en probeer het opnieuw. Geeft aan dat de ICQ-client die op uw computer is geïnstalleerd, geen verbinding kan maken met de server-ICQ.
Comment réparer Erreur 400 (Impossible d'établir la connexion) - Impossible d'établir la connexion. Veuillez vérifier votre connexion Internet ou ICQ et réessayer. Indique que le client ICQ installé sur votre ordinateur ne peut pas se connecter au serveur ICQ.
어떻게 고치는 지 오류 400 (연결을 설정할 수 없습니다) - 연결을 설정할 수 없습니다. 인터넷 또는 ICQ 연결을 확인하고 다시 시도하십시오. 컴퓨터에 설치된 ICQ 클라이언트가 서버 ICQ에 연결할 수 없음을 나타냅니다.
Como corrigir o Erro 400 (Não é possível estabelecer conexão) - Não é possível estabelecer conexão. Verifique sua conexão com a Internet ou ICQ e tente novamente. Indica que o cliente ICQ instalado em seu computador não pode se conectar ao servidor ICQ.
Hur man åtgärdar Fel 400 (Kan inte upprätta anslutning) - Kan inte upprätta anslutning. Kontrollera din Internet- eller ICQ -anslutning och försök igen. Anger att ICQ -klienten som är installerad på din dator inte kan ansluta till serverns ICQ.
Как исправить Ошибка 400 (Не могу установить соединение) - Не могу установить соединение. Проверьте подключение к Интернету или ICQ и повторите попытку. Указывает, что установленный на вашем компьютере клиент ICQ не может подключиться к серверу ICQ.
Jak naprawić Błąd 400 (Nie można nawiązać połączenia) - Nie można nawiązać połączenia. Sprawdź połączenie internetowe lub ICQ i spróbuj ponownie. Wskazuje, że klient ICQ zainstalowany na komputerze nie może połączyć się z serwerem ICQ.
Cómo arreglar Error 400 (No se puede establecer la conexión) - No se puede establecer la conexión. Verifique su conexión a Internet o ICQ y vuelva a intentarlo. Indica que el cliente ICQ instalado en su computadora no puede conectarse al servidor ICQ.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Last Updated:
03/04/22 08:53 : A Android user voted that repair method 2 worked for them.

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Applies To: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XP, Windows 2000

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