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Error: Code 7755 - Microsoft Office Access can't start the Chart Wizard.@The wizard may not be installed, or this wizard has been disabled.@To install the Chart Wizard, rerun the Microsoft Office Access or the Microsoft Office Setup program, click Add/Remove, and then selec


How to fix the Runtime Code 7755 Microsoft Office Access can't start the Chart Wizard

This article features error number Code 7755, commonly known as Microsoft Office Access can't start the Chart Wizard described as Microsoft Office Access can't start the Chart Wizard.@The wizard may not be installed, or this wizard has been disabled.@To install the Chart Wizard, rerun the Microsoft Office Access or the Microsoft Office Setup program, click Add/Remove, and then selec


About Runtime Code 7755

Runtime Code 7755 happens when Microsoft Access fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Access - DO NOT USE this tag for Microsoft Access, use [ms-access] instead
  • Add - Addition is a mathematical operation that represents combining collections of objects together into a larger collection
  • Click - In user interfaces, click refers to the depressing of a mouse button or similar input device.
  • Install - Installation or setup of a program including drivers, plugins, etc. is the act of putting the program onto a computer system so that it can be executed.
  • Wizard - A software wizard or setup assistant is a user interface type that presents a user with a sequence of dialog boxes that lead the user through a series of well-defined steps
  • Access - Microsoft Access, also known as Microsoft Office Access, is a database management system from Microsoft that commonly combines the relational Microsoft JetACE Database Engine with a graphical user interface and software-development tools
  • Setup - The process of installation is the deployment of an application onto a device for future execution and use.
  • Chart - Charts are a graphical representation of data, most often in the format of a graph or diagram
  • Microsoft office - Microsoft Office is a proprietary collection of desktop applications intended to be used by knowledge workers for Windows and Macintosh computers

Symptoms of Code 7755 - Microsoft Office Access can't start the Chart Wizard

Runtime errors happen without warning. The error message can come up the screen anytime Microsoft Access is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Microsoft Office Access can't start the Chart Wizard (Error Code 7755)
(For illustrative purposes only)



Causes of Microsoft Office Access can't start the Chart Wizard - Code 7755

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 7755 (Microsoft Office Access kann den Diagrammassistenten nicht starten) - Microsoft Office Access kann den Diagrammassistenten nicht starten.@Der Assistent ist möglicherweise nicht installiert oder dieser Assistent wurde deaktiviert.@Um den Diagrammassistenten zu installieren, führen Sie Microsoft Office Access oder das Microsoft Office Setup-Programm erneut aus, klicken Sie auf Hinzufügen/Entfernen. und dann wählen
Come fissare Errore 7755 (Microsoft Office Access non può avviare la Creazione guidata grafico) - Microsoft Office Access non può avviare la Creazione guidata grafico.@La procedura guidata potrebbe non essere installata o questa procedura guidata è stata disabilitata.@Per installare la Creazione guidata grafico, eseguire nuovamente Microsoft Office Access o il programma di installazione di Microsoft Office, fare clic su Aggiungi/Rimuovi, e poi seleziona
Hoe maak je Fout 7755 (Microsoft Office Access kan de Grafiekwizard niet starten) - Microsoft Office Access kan de Chart Wizard niet starten.@De wizard is mogelijk niet geïnstalleerd of deze wizard is uitgeschakeld.@Als u de Chart Wizard wilt installeren, voert u Microsoft Office Access of het Microsoft Office Setup-programma opnieuw uit, klikt u op Toevoegen/Verwijderen, en selecteer vervolgens
Comment réparer Erreur 7755 (Microsoft Office Access ne peut pas démarrer l'Assistant Graphique) - Microsoft Office Access ne peut pas démarrer l'Assistant Graphique.@L'Assistant n'est peut-être pas installé ou cet Assistant a été désactivé.@Pour installer l'Assistant Graphique, réexécutez Microsoft Office Access ou le programme d'installation de Microsoft Office, cliquez sur Ajouter/Supprimer, puis sélectionnez
어떻게 고치는 지 오류 7755 (Microsoft Office Access에서 차트 마법사를 시작할 수 없습니다.) - Microsoft Office Access에서 차트 마법사를 시작할 수 없습니다.@마법사가 설치되지 않았거나 이 마법사가 비활성화되었습니다.@차트 마법사를 설치하려면 Microsoft Office Access 또는 Microsoft Office 설치 프로그램을 다시 실행하고 추가/제거를 클릭하고, 그런 다음 선택
Como corrigir o Erro 7755 (O Microsoft Office Access não consegue iniciar o Assistente de gráficos) - O Microsoft Office Access não consegue iniciar o Assistente de gráficos. @ O assistente pode não estar instalado ou foi desativado. @ Para instalar o Assistente de gráficos, execute novamente o Microsoft Office Access ou o programa de instalação do Microsoft Office, clique em Adicionar / Remover, e então selecione
Hur man åtgärdar Fel 7755 (Microsoft Office Access kan inte starta diagramguiden) - Microsoft Office Access kan inte starta diagramguiden.@Guiden kanske inte är installerad, eller om den här guiden har inaktiverats.@Om du vill installera diagramguiden kör du om Microsoft Office Access eller installationsprogrammet för Microsoft Office genom att klicka på Lägg till/ta bort, och välj sedan
Как исправить Ошибка 7755 (Microsoft Office Access не может запустить мастер диаграмм) - Microsoft Office Access не может запустить мастер диаграмм. @ Возможно, мастер не установлен или этот мастер отключен. @ Чтобы установить мастер диаграмм, повторно запустите Microsoft Office Access или программу установки Microsoft Office, нажмите Добавить / удалить, а затем выберите
Jak naprawić Błąd 7755 (Microsoft Office Access nie może uruchomić Kreatora wykresów) - Microsoft Office Access nie może uruchomić Kreatora wykresów.@Kreator może nie być zainstalowany lub ten kreator został wyłączony.@Aby zainstalować Kreatora wykresów, uruchom ponownie Microsoft Office Access lub program instalacyjny Microsoft Office, kliknij Dodaj/Usuń, a potem selec
Cómo arreglar Error 7755 (Microsoft Office Access no puede iniciar el Asistente para gráficos) - Microsoft Office Access no puede iniciar el Asistente para gráficos. @ Es posible que el asistente no esté instalado o este asistente se haya desactivado. @ Para instalar el Asistente para gráficos, vuelva a ejecutar Microsoft Office Access o el programa de instalación de Microsoft Office, haga clic en Agregar o quitar, y luego seleccionas




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Speed Up Tip #73

Use Alternative Software:

It is likely that you can get a faster alternative for the software that you use every day. For instance, Google Chrome is much faster and lighter as compared to Internet Explorer. And, Paint.NET can accomplish similar tasks you can do in Adobe Photoshop.

Click Here for another way to speed up your Windows PC
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