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Error: Code 400 - "Your online activation request has returned an error (400) which is not allowing your request to be processed using our automated systems. Click the ""Use another method"" link below to complete the necessary forms and submit your request to the local Au


How to fix the Runtime Code 400 AutoCAD Error 400

This article features error number Code 400, commonly known as AutoCAD Error 400 described as "Your online activation request has returned an error (400) which is not allowing your request to be processed using our automated systems. Click the ""Use another method"" link below to complete the necessary forms and submit your request to the local Au


About Runtime Code 400

Runtime Code 400 happens when AutoCAD fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Activation - is for questions dealing with the technologies for the activation of software.
  • Autocad - Drafting and design software.
  • Click - In user interfaces, click refers to the depressing of a mouse button or similar input device.
  • Forms - A form is essentially a container that can be used to hold any amount of any subset of several types of data
  • Local - A tag for questions about accessing resources local to a given runtime environment or network.
  • Request - A request is a message sent by a source to another object.
  • Submit - Refers to the action of sending data to a specific destination.
  • Systems - System may refer to a set of interdependent components; Low level infrastructure like the operating system from a high language point of view or an object or function for accessing the previous
  • Link - A hyperlink is a reference to a document or a section that can be followed for retrieval using a navigation system that allows selecting emphasized content within an originating document.
  • Method - A method often called function, routine or procedure is code that performs a task and is associated with a class or an object.

Symptoms of Code 400 - AutoCAD Error 400

Runtime errors happen without warning. The error message can come up the screen anytime AutoCAD is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix AutoCAD Error 400 (Error Code 400)
(For illustrative purposes only)



Causes of AutoCAD Error 400 - Code 400

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 400 (AutoCAD-Fehler 400) - "Ihre Online-Aktivierungsanfrage hat einen Fehler (400) zurückgegeben, der es nicht zulässt, dass Ihre Anfrage mit unseren automatisierten Systemen verarbeitet wird. Klicken Sie unten auf den Link ""Andere Methode verwenden"", um die erforderlichen Formulare auszufüllen und Ihre Anfrage an die örtliche Au . zu senden
Come fissare Errore 400 (Errore di AutoCAD 400) - "La tua richiesta di attivazione online ha restituito un errore (400) che non consente l'elaborazione della tua richiesta utilizzando i nostri sistemi automatizzati. Fai clic sul collegamento ""Utilizza un altro metodo"" di seguito per completare i moduli necessari e inviare la tua richiesta all'Au locale
Hoe maak je Fout 400 (AutoCAD-fout 400) - "Uw online activeringsverzoek heeft een fout (400) geretourneerd waardoor uw verzoek niet kan worden verwerkt met behulp van onze geautomatiseerde systemen. Klik op de link ""Gebruik een andere methode"" hieronder om de benodigde formulieren in te vullen en uw verzoek in te dienen bij de lokale Au
Comment réparer Erreur 400 (Erreur d'AutoCAD 400) - "Votre demande d'activation en ligne a renvoyé une erreur (400) qui ne permet pas le traitement de votre demande à l'aide de nos systèmes automatisés. Cliquez sur le lien ""Utiliser une autre méthode"" ci-dessous pour remplir les formulaires nécessaires et soumettre votre demande à l'Au local.
어떻게 고치는 지 오류 400 (AutoCAD 오류 400) - "귀하의 온라인 활성화 요청이 오류(400)를 반환하여 귀하의 요청을 당사의 자동화 시스템을 사용하여 처리할 수 없습니다. 아래의 ""다른 방법 사용"" 링크를 클릭하여 필요한 양식을 작성하고 지역 Au에 요청을 제출하십시오.
Como corrigir o Erro 400 (Erro AutoCAD 400) - "Sua solicitação de ativação online retornou um erro (400) que não permite que sua solicitação seja processada usando nossos sistemas automatizados. Clique no link" "Usar outro método" "abaixo para preencher os formulários necessários e enviar sua solicitação ao Au local
Hur man åtgärdar Fel 400 (AutoCAD Error 400) - "Din begäran om onlineaktivering har returnerat ett fel (400) som inte tillåter att din begäran behandlas med våra automatiska system. Klicka på länken" "Använd en annan metod" "nedan för att fylla i nödvändiga formulär och skicka din begäran till den lokala auktionen
Как исправить Ошибка 400 (Ошибка AutoCAD 400) - "Ваш онлайн-запрос на активацию возвратил ошибку (400), которая не позволяет обработать ваш запрос с помощью наших автоматизированных систем. Нажмите ссылку" "Использовать другой метод" "ниже, чтобы заполнить необходимые формы и отправить запрос в местный Au
Jak naprawić Błąd 400 (Błąd AutoCAD 400) - „Twoja prośba o aktywację online zwróciła błąd (400), który nie pozwala na przetworzenie Twojego żądania za pomocą naszych automatycznych systemów. Kliknij łącze „Użyj innej metody” poniżej, aby wypełnić niezbędne formularze i przesłać żądanie do lokalnego Au
Cómo arreglar Error 400 (Error 400 de AutoCAD) - "Su solicitud de activación en línea ha devuelto un error (400) que no permite que su solicitud se procese mediante nuestros sistemas automatizados. Haga clic en el enlace" "Usar otro método" "a continuación para completar los formularios necesarios y enviar su solicitud a la Au local.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Last Updated:
10/09/22 11:51 : A iPad user voted that repair method 2 worked for them.

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