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Error: Code 1.5.-15 - The network license manager was not able to get a valid license. If this problem continues, please contact your system administrator. Error [1.5.-15]. When you tried to launch your AutoCAD®-based software, the error message was displayed. This error indi


How to fix the Runtime Code 1.5.-15 The network license manager was not able to get a valid license

This article features error number Code 1.5.-15, commonly known as The network license manager was not able to get a valid license described as The network license manager was not able to get a valid license. If this problem continues, please contact your system administrator. Error [1.5.-15]. When you tried to launch your AutoCAD®-based software, the error message was displayed. This error indi


About Runtime Code 1.5.-15

Runtime Code 1.5.-15 happens when AutoCAD fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Administrator - An administrator account is a user account on an operating system which allow make changes that can affect other users including, but not limited to, the creation and restriction of user accounts, change operating system options including security settings, install software and drivers, access all files.
  • Autocad - Drafting and design software.
  • Contact - A person who may be approached for information or assistance or the action of communicating with someone, typically in order to give or receive information.
  • Launch - The definition of a launch is an event at which something, such as an applicationprogram is started.
  • Message - Facebook messages, JavaScript messages, mobile messages Android, iOS, windows-phone, etc.
  • System - System may refer to a set of interdependent components; Low level infrastructure like the operating system from a high language point of view or an object or function for accessing the previous
  • Network - For most programming questions use [network-programming] tag
  • License - THIS TAG IS ONLY FOR PROGRAMMING LICENSING SERVICES

Symptoms of Code 1.5.-15 - The network license manager was not able to get a valid license

Runtime errors happen without warning. The error message can come up the screen anytime AutoCAD is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix The network license manager was not able to get a valid license (Error Code 1.5.-15)
(For illustrative purposes only)



Causes of The network license manager was not able to get a valid license - Code 1.5.-15

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 1.5.-15 (Der Netzwerklizenzmanager konnte keine gültige Lizenz abrufen) - Der Netzwerklizenzmanager konnte keine gültige Lizenz abrufen. Wenn dieses Problem weiterhin besteht, wenden Sie sich bitte an Ihren Systemadministrator. Fehler [1.5.-15]. Beim Versuch, Ihre AutoCAD®-basierte Software zu starten, wurde die Fehlermeldung angezeigt. Diese Fehleranzeige
Come fissare Errore 1.5.-15 (Il gestore delle licenze di rete non è riuscito a ottenere una licenza valida) - Il gestore delle licenze di rete non è stato in grado di ottenere una licenza valida. Se il problema persiste, contattare l'amministratore di sistema. Errore [1.5.-15]. Quando si è tentato di avviare il software basato su AutoCAD®, è stato visualizzato il messaggio di errore. Questo errore indica
Hoe maak je Fout 1.5.-15 (De netwerklicentiebeheerder kon geen geldige licentie verkrijgen) - De netwerklicentiebeheerder kon geen geldige licentie verkrijgen. Neem contact op met uw systeembeheerder als dit probleem zich blijft voordoen. Fout [1.5.-15]. Toen u probeerde uw op AutoCAD® gebaseerde software te starten, werd de foutmelding weergegeven. Deze fout geeft
Comment réparer Erreur 1.5.-15 (Le gestionnaire de licence réseau n'a pas pu obtenir une licence valide) - Le gestionnaire de licence réseau n'a pas pu obtenir une licence valide. Si ce problème persiste, veuillez contacter votre administrateur système. Erreur [1.5.-15]. Lorsque vous avez essayé de lancer votre logiciel basé sur AutoCAD®, le message d'erreur s'est affiché. Cette erreur indi
어떻게 고치는 지 오류 1.5.-15 (네트워크 라이선스 관리자가 유효한 라이선스를 얻지 못했습니다.) - 네트워크 라이센스 관리자가 유효한 라이센스를 얻을 수 없습니다. 이 문제가 계속되면 시스템 관리자에게 문의하십시오. 오류 [1.5.-15]. AutoCAD® 기반 소프트웨어를 실행하려고 하면 오류 메시지가 표시되었습니다. 이 오류 인디
Como corrigir o Erro 1.5.-15 (O gerenciador de licença de rede não conseguiu obter uma licença válida) - O gerenciador de licença de rede não conseguiu obter uma licença válida. Se o problema persistir, entre em contato com o administrador do sistema. Erro [1.5.-15]. Quando você tentou iniciar o software baseado em AutoCAD®, a mensagem de erro foi exibida. Este erro indi
Hur man åtgärdar Fel 1.5.-15 (Nätverkslicenshanteraren kunde inte få en giltig licens) - Nätverkslicenshanteraren kunde inte få en giltig licens. Kontakta ditt systemadministratör om problemet kvarstår. Fel [1.5.-15]. När du försökte starta din AutoCAD®-baserade programvara visades felmeddelandet. Detta fel indi
Как исправить Ошибка 1.5.-15 (Диспетчеру сетевых лицензий не удалось получить действующую лицензию) - Диспетчеру сетевых лицензий не удалось получить действующую лицензию. Если проблема не исчезнет, ​​обратитесь к системному администратору. Ошибка [1.5.-15]. Когда вы пытались запустить программное обеспечение на основе AutoCAD®, отображалось сообщение об ошибке. Эта ошибка инди
Jak naprawić Błąd 1.5.-15 (Menedżer licencji sieciowej nie mógł uzyskać ważnej licencji) - Menedżer licencji sieciowej nie mógł uzyskać ważnej licencji. Jeśli problem nie ustąpi, skontaktuj się z administratorem systemu. Błąd [1.5.-15]. Podczas próby uruchomienia oprogramowania opartego na programie AutoCAD® wyświetlany był komunikat o błędzie. Ten błąd wskazuje
Cómo arreglar Error 1.5.-15 (El administrador de licencias de red no pudo obtener una licencia válida) - El administrador de licencias de red no pudo obtener una licencia válida. Si este problema continúa, comuníquese con el administrador del sistema. Error [1.5.-15]. Cuando intentó iniciar su software basado en AutoCAD®, se mostró el mensaje de error. Este error indi




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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