Error: Code 301 - If the web server is setup properly, it will automatically redirect the reader to the new location of the file.

How to fix the Web Error Code Error 301 Moved Permanently

This article features error number Code 301, commonly known as Moved Permanently described as If the web server is setup properly, it will automatically redirect the reader to the new location of the file.

About Status Codes

When you receive web error codes, you may either be having client or server issues. The problem could be related to browser or settings that are blocking your connection, or it can be any other issues related to the server you are trying to access.

To explain the problem further, here are some useful information about web error codes, their symptoms, causes and repair methods.

Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • File - A block of arbitrary information, or resource for storing information, accessible by the string-based name or path
  • Location - Location is a specific position in physical space, e.g a point on the surface of the Earth described using latitude and longitude coordinates
  • Reader - Reader specifies a software that can read files of a specific format or a hardware gadget that can read some memory card or similar device.
  • Redirect - A response by a webserver, that asks the user agent to not show the response body, but instead request a different resource.
  • Server - A server is a running instance of a software application capable of accepting requests from a client and giving responses accordingly.
  • Web - Use this tag for general questions related to all aspects of the world wide web
  • Setup - The process of installation is the deployment of an application onto a device for future execution and use.

Symptoms of Code 301 - Moved Permanently

Web error codes are also known as http status codes. There are five different classes of http status codes and they always start with the following digits, depending on what kind of error was encountered by the user. These are also the symptoms of the error that the user is experiencing. To explain further, here are the status codes.

3xx: Redirection
This status code is sent back to the client if the user must take additional actions to complete the request. The user either receives a notification that the content is unavailable, temporarily or permanently, or is given a clickable URI to a site where the content being requested is moved. The kind of action users need to take are in bold letters, like the following:
300 - Multiple Choices
301 - Moved Permanently
302 - Found
303 - See Other
304 - Not Modified
305 - Use Proxy
307 - Temporary Redirect

Fix Moved Permanently (Error Error 301)
(For illustrative purposes only)

Causes of Moved Permanently - Error 301

3XX codes occur because of certain changes made to the original URI and the need to usher the user to a different URI or some other actions described in the error page.

Repair Methods

There are particular troubleshooting steps for particular Web Error codes. However, there are also generalized repair methods users can perform when faced with these kinds of errors.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

up vote 2 down vote accepted
When accessing a site, data gets stored in the browser cache. Sometimes, you have tried fixing a web error but the same message appears on your browser. In such cases, you need to clear your browser cache to get rid of the annoying message. Here are ways to do that in different kinds of browsers:
  • On Google Chrome
    • Open Chrome and click the three dots on the upper right portion of your browser
    • Click More Tools and then Click Clear browsing data.
    • You may choose to delete everything or just a certain browsing period.
    • Check the boxes beside Cookies and other site data and Cached images and files.
    • Finally, click Clear data.
  • On Edge
    • Click the ... it is the rightmost button just beneath the close button.
    • Scroll down and Click Settings.
    • Look for Clear browsing data, and click Choose what to clear button.
    • It will give you option to choose which type of data you want to clear, just put a check mark on the items you want to include, then click Clear.
  • On Mozilla
    • Go to History menu and select Clear Recent History.
    • You may click the Alt button if the menu bar is hidden.
    • You will see a dropdown menu where you can select the period or range you want to delete, click your selection.
    • You can click on Details to choose what to clear, whether it be the entire cache or other items.
    • Once selected, click Clear now and then reboot the browser to let changes take effect.
  • If you want to check log files, you may do so by first ensuring that you are logged into the web server computer as an Administrator.
  • Click Start, then Settings, then click Control Panel.
  • Open Administrator Tools and then double-click Internet Services Manager.
  • Select the website from the list of different served sites.
  • Right click the website and then point your mouse to Properties.
  • Select Website tab and then click Properties. On it, you will see General Properties tab. On the bottom of the window, you may see the location of the log files generated.
  • Open log files using WordPad, any text file viewer or Microsoft Word.
  • Here, you should be able to analyze where you got the errors while accessing a server.
  • There are also times when you manually enter the URL of a site you wish to explore. If you are getting errors after doing this, check the URL you just entered on the address bar if you are indeed accessing the correct address. If not, correct the items you typed incorrectly.
For Windows 7
  • Search for Windows Updates on the search bar.
  • Click enter when it comes up on the search results.
  • Check recent updates and click Uninstall updates on recent dates when the error began happening.
For Windows 8 and Windows 10
  • Press the window key and the letter X simultaneously to open Settings
  • When you get to Windows settings, click Update & Security.
  • Click view installed update history, then Uninstall updates.
  • Sometimes, additional Extensions may give you Web Error Codes.
  • Uninstall Extensions you recently installed by going to your browser settings and then clicking More Tools.
  • You will see extensions than had been installed on your browser, choose the latest addition which you suspected caused the problem you are having.
  • This troubleshooting is normally handled by the site admin. If that is you, then you need to have an understanding of Web server configurations.
  • You may check which web server is running your site by using URL or domain checkers. You just need to enter the site address and analyze the results that you will get.
  • You may also check for broken links by right clicking the webpage and clicking on Inspect. This should give you the code to the site on the right side. You may check each anchor text and see if the links connected to them are still live.
  • You may also check for any unwanted characters on the codes and script by Debug Application Codes and Scripts. If you don't have any idea how to do it, you may check this resource to do that.
  • You may also try to Refresh website. Sometimes, the error you are getting is an old error which has not gone away and a simple refresh by clicking F5 may do the job.
Other languages:

Wie beheben Fehler 301 (Ständig umgezogen) - Wenn der Webserver richtig eingerichtet ist, leitet er den Reader automatisch an den neuen Speicherort der Datei um.
Come fissare Errore 301 (Spostato Permanentemente) - Se il server web è configurato correttamente, reindirizzerà automaticamente il lettore alla nuova posizione del file.
Hoe maak je Fout 301 (Verplaatst Permanent) - Als de webserver correct is ingesteld, wordt de lezer automatisch omgeleid naar de nieuwe locatie van het bestand.
Comment réparer Erreur 301 (Déménagé de manière permanente) - Si le serveur Web est correctement configuré, il redirigera automatiquement le lecteur vers le nouvel emplacement du fichier.
어떻게 고치는 지 오류 301 (영구적으로 이동됨) - 웹 서버가 제대로 설정되면 리더를 파일의 새 위치로 자동 리디렉션합니다.
Como corrigir o Erro 301 (Movido Permanentemente) - Se o servidor da web estiver configurado corretamente, ele redirecionará automaticamente o leitor para o novo local do arquivo.
Hur man åtgärdar Fel 301 (Flyttade permanent) - Om webbservern är korrekt konfigurerad kommer den automatiskt att omdirigera läsaren till den nya platsen för filen.
Как исправить Ошибка 301 (Перемещено навсегда) - Если веб-сервер настроен правильно, он автоматически перенаправит читателя в новое расположение файла.
Jak naprawić Błąd 301 (Przeniesiony na stałe) - Jeśli serwer WWW jest poprawnie skonfigurowany, automatycznie przekieruje czytnik do nowej lokalizacji pliku.
Cómo arreglar Error 301 (Movido permanentemente) - Si el servidor web está configurado correctamente, redirigirá automáticamente al lector a la nueva ubicación del archivo.

The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.

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12/03/23 10:23 : A Mac OS X user voted that repair method 1 worked for them.

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Article ID: ACX01618EN

Applies To: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XP, Windows 2000

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