Error: Code 300 - The requested address refers to more than one file. Depending on how the server configuration, you will receive an error or a choice of which page you want.

How to fix the Web Error Code Error 300 Multiple Choices

This article features error number Code 300, commonly known as Multiple Choices described as The requested address refers to more than one file. Depending on how the server configuration, you will receive an error or a choice of which page you want.

About Status Codes

When you receive web error codes, you may either be having client or server issues. The problem could be related to browser or settings that are blocking your connection, or it can be any other issues related to the server you are trying to access.

To explain the problem further, here are some useful information about web error codes, their symptoms, causes and repair methods.

Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Configuration - Configuration is the process of specifying the settings used for a system or application
  • File - A block of arbitrary information, or resource for storing information, accessible by the string-based name or path
  • Server - A server is a running instance of a software application capable of accepting requests from a client and giving responses accordingly.

Symptoms of Code 300 - Multiple Choices

Web error codes are also known as http status codes. There are five different classes of http status codes and they always start with the following digits, depending on what kind of error was encountered by the user. These are also the symptoms of the error that the user is experiencing. To explain further, here are the status codes.

3xx: Redirection
This status code is sent back to the client if the user must take additional actions to complete the request. The user either receives a notification that the content is unavailable, temporarily or permanently, or is given a clickable URI to a site where the content being requested is moved. The kind of action users need to take are in bold letters, like the following:
300 - Multiple Choices
301 - Moved Permanently
302 - Found
303 - See Other
304 - Not Modified
305 - Use Proxy
307 - Temporary Redirect

Fix Multiple Choices (Error Error 300)
(For illustrative purposes only)

Causes of Multiple Choices - Error 300

3XX codes occur because of certain changes made to the original URI and the need to usher the user to a different URI or some other actions described in the error page.

Repair Methods

There are particular troubleshooting steps for particular Web Error codes. However, there are also generalized repair methods users can perform when faced with these kinds of errors.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

up vote 1 down vote accepted
When accessing a site, data gets stored in the browser cache. Sometimes, you have tried fixing a web error but the same message appears on your browser. In such cases, you need to clear your browser cache to get rid of the annoying message. Here are ways to do that in different kinds of browsers:
  • On Google Chrome
    • Open Chrome and click the three dots on the upper right portion of your browser
    • Click More Tools and then Click Clear browsing data.
    • You may choose to delete everything or just a certain browsing period.
    • Check the boxes beside Cookies and other site data and Cached images and files.
    • Finally, click Clear data.
  • On Edge
    • Click the ... it is the rightmost button just beneath the close button.
    • Scroll down and Click Settings.
    • Look for Clear browsing data, and click Choose what to clear button.
    • It will give you option to choose which type of data you want to clear, just put a check mark on the items you want to include, then click Clear.
  • On Mozilla
    • Go to History menu and select Clear Recent History.
    • You may click the Alt button if the menu bar is hidden.
    • You will see a dropdown menu where you can select the period or range you want to delete, click your selection.
    • You can click on Details to choose what to clear, whether it be the entire cache or other items.
    • Once selected, click Clear now and then reboot the browser to let changes take effect.
  • If you want to check log files, you may do so by first ensuring that you are logged into the web server computer as an Administrator.
  • Click Start, then Settings, then click Control Panel.
  • Open Administrator Tools and then double-click Internet Services Manager.
  • Select the website from the list of different served sites.
  • Right click the website and then point your mouse to Properties.
  • Select Website tab and then click Properties. On it, you will see General Properties tab. On the bottom of the window, you may see the location of the log files generated.
  • Open log files using WordPad, any text file viewer or Microsoft Word.
  • Here, you should be able to analyze where you got the errors while accessing a server.
  • There are also times when you manually enter the URL of a site you wish to explore. If you are getting errors after doing this, check the URL you just entered on the address bar if you are indeed accessing the correct address. If not, correct the items you typed incorrectly.
For Windows 7
  • Search for Windows Updates on the search bar.
  • Click enter when it comes up on the search results.
  • Check recent updates and click Uninstall updates on recent dates when the error began happening.
For Windows 8 and Windows 10
  • Press the window key and the letter X simultaneously to open Settings
  • When you get to Windows settings, click Update & Security.
  • Click view installed update history, then Uninstall updates.
  • Sometimes, additional Extensions may give you Web Error Codes.
  • Uninstall Extensions you recently installed by going to your browser settings and then clicking More Tools.
  • You will see extensions than had been installed on your browser, choose the latest addition which you suspected caused the problem you are having.
  • This troubleshooting is normally handled by the site admin. If that is you, then you need to have an understanding of Web server configurations.
  • You may check which web server is running your site by using URL or domain checkers. You just need to enter the site address and analyze the results that you will get.
  • You may also check for broken links by right clicking the webpage and clicking on Inspect. This should give you the code to the site on the right side. You may check each anchor text and see if the links connected to them are still live.
  • You may also check for any unwanted characters on the codes and script by Debug Application Codes and Scripts. If you don't have any idea how to do it, you may check this resource to do that.
  • You may also try to Refresh website. Sometimes, the error you are getting is an old error which has not gone away and a simple refresh by clicking F5 may do the job.
Other languages:

Wie beheben Fehler 300 (Mehrere Optionen) - Die angeforderte Adresse bezieht sich auf mehr als eine Datei. Je nach Serverkonfiguration erhalten Sie eine Fehlermeldung oder eine Auswahl der gewünschten Seite.
Come fissare Errore 300 (Scelte multiple) - L'indirizzo richiesto fa riferimento a più di un file. A seconda di come la configurazione del server, riceverai un errore o una scelta di quale pagina desideri.
Hoe maak je Fout 300 (Meerdere Keuzes) - Het gevraagde adres verwijst naar meer dan één bestand. Afhankelijk van hoe de serverconfiguratie is, krijg je een foutmelding of een keuze welke pagina je wilt.
Comment réparer Erreur 300 (Choix multiples) - L'adresse demandée fait référence à plusieurs fichiers. Selon la configuration du serveur, vous recevrez une erreur ou un choix de la page que vous souhaitez.
어떻게 고치는 지 오류 300 (다중 선택) - 요청한 주소가 둘 이상의 파일을 참조합니다. 서버 구성 방식에 따라 오류가 발생하거나 원하는 페이지를 선택할 수 있습니다.
Como corrigir o Erro 300 (Múltiplas escolhas) - O endereço solicitado se refere a mais de um arquivo. Dependendo de como está a configuração do servidor, você receberá um erro ou poderá escolher a página que deseja.
Hur man åtgärdar Fel 300 (Flera val) - Den begärda adressen avser mer än en fil. Beroende på hur serverkonfigurationen kommer du att få ett felmeddelande eller välja vilken sida du vill ha.
Как исправить Ошибка 300 (Множественный выбор) - Запрошенный адрес относится к более чем одному файлу. В зависимости от конфигурации сервера вы получите сообщение об ошибке или выберете нужную страницу.
Jak naprawić Błąd 300 (Wiele możliwości wyboru) - Żądany adres dotyczy więcej niż jednego pliku. W zależności od konfiguracji serwera, otrzymasz błąd lub wybór strony, którą chcesz.
Cómo arreglar Error 300 (Varias opciones) - La dirección solicitada se refiere a más de un archivo. Dependiendo de la configuración del servidor, recibirá un error o la opción de elegir la página que desea.

The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.

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24/11/23 03:35 : A Windows 10 user voted that repair method 1 worked for them.

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Article ID: ACX01620EN

Applies To: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XP, Windows 2000

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